Interview in the listening experience with Thomas Krüger

Interview in the listening experience with Thomas Krüger

"You can lie with words, but not with sounds"

Thomas Krüger, qualified musician and metal instrument maker

Interview by Marco Kolks with Thomas Krüger in the listening experience

Thomas Krüger would have loved to have become a professional musician. Today his customers benefit from his musical experience.

Krüger from "The Other Hifi Studio" in Karben near Frankfurt puts it in a nutshell: Music is a language that you understand intuitively. Which you don't have to learn, whose grammar you don't need to know. No matter where you are in the world, you always interpret music correctly for yourself. Thomas Krüger is not only a hi-fi dealer, but also a trained brass instrument maker and qualified musician. He knows the power of music and the fulfillment it can give a listener. As such, his approach to demonstrations and assembling equipment is quite different from the standard.

He is an advocate of Vortex products, specifically the Ground Optimizer and the Iraser 4, but also the OACard 3. What he and many of his customers perceive is the greater intensity, plasticity, more tonal color and air in the picture. According to Thomas Krüger, the individual steps with Vortex are always additive in total. He is always pleasantly surprised at the gains in sound that can be achieved.

Like the author of these lines, he cannot understand how Norbert Maurer from Vortex Hifi does it. That, on the other hand, doesn't matter, you can still hear it and so it's the reality - even if it can't be explained technically. Thomas Krüger is eloquent, entertaining and humorous. He speaks of the categories "Märklin railroaders" who only wanted to play with devices and "Captains from Köpenick" who only believed what was in trade magazines. He considers these approaches to be wrong when it comes to properly listening to music. In general, there are a lot of perceptually disturbed people in the scene.

He likes to use the image of a meditating Buddhist. It is essentially about the inner attitude that a listener should adopt: Wide awake, you should set the perception radar to 360 degrees without focusing on anything in particular. With such an attitude, there is a great chance to perceive what is real instead of doing bean counting and discovering what the essence of music is, namely a language of emotions with an infinite range of expressive possibilities that our verbal language does not have at all is available. Then the music hits the soul and listening becomes a new intense experience.

Women generally manage this emotional approach to music better than cerebral men. When asked why so few women visit hi-fi studios, Thomas Krüger has the right answer: women don't want to be bombarded with technical explanations. That unsettles them, so they prefer to avoid hi-fi shops. Men, on the other hand, love exactly what the qualified musician has often acknowledged with a shake of his head: “The purchase decision was made on the basis of technical criteria and can be justified intellectually. Great: but unfortunately the goal is missed, because technical data say nothing about whether a device is able to give the playback the necessary expression and that's what music is all about.

Thomas Krüger also made the wrong decisions in his early hifi days, which led to him selling all the components again and having to start over. The training as a wind instrument maker and later his music studies have had a significant influence on his listening habits and his understanding of listening to music.

An acoustic instrument produces sound, not pure tones. Sound, in turn, is made up of its basic frequency and its even multiples. If 100 Hz were "C", then the following (200, 400, 800...) would also be "C". From the 9th partial, however, the pitches become so small that we are only dealing with seconds, i.e. the smallest intervals in music. From the 9th partial there are only dissonances which are no longer perceived as such because the amplitudes are zero or very small. However, they are the decisive tonal color dabs in the development of a tone from soft to loud.

Since tones sung or generated on instruments are not static, but always vary - quasi living, also in volume, changes occur in relation to the timbre. And that's exactly what good hi-fi equipment has to be able to reproduce, especially the boom that occurs in the lower partials.

Thomas Krüger remembers his studies. He could walk down a hallway and, despite the closed doors, clearly identify which fellow student was playing an instrument behind it. “Every musician has their own unmistakable sound on their instrument, which is as individual as a fingerprint. The coordination of the individual muscle groups required when playing is slightly different for each player and ensures this very personal sound.

He later had his students audition for a short time and immediately recognized where the problems lay. As soon as the physical motor skills are on point, you can hear it. From this he learned that his students have to experience this certain physical feeling in order to be able to play well. You need to understand what it means to hit the center of the tone. After that, they have to experience it again and again until they know exactly how it feels. Then the mental energy of the musician manifests itself in the quality of the sound. In such cases, explaining in words does not lead to an acceptable result, because it is the wrong input channel. You have to experience what a well-played note feels like, only then do you really understand it.

In order to have a more detailed overview of the electricity, the power consumption, the electricity costs and the power supply will be measured with digital electricity meters in the future, which usually has a negative effect on the sound quality of hi-fi systems.
Sound killer Smart Meter Everyone immediately has an image in mind when the word "electricity meter" is mentioned: A black housing with a transparent front screen shields the inside of the measuring device. When current flows, a horizontally mounted aluminum disc slowly rotates on its own axis. The counter rattles and pushes other digits into the window. Around 30 million such electromechanical electricity meters are still installed in German homes today. The old analogue counters with the rotating disc are called Ferraris counters, named after the Italian Galileo Ferraris. They are to disappear completely from the basements of the republic by 2032 and be replaced by a modern measuring device (mme); So say the law. The year 2032 was not chosen entirely by chance in 2016. Analog electricity meters have been calibrated for 16 years. The analog comrades that were last installed must therefore disappear in 2032 in any case. The metering point operators now want to increasingly install intelligent electricity meters in a number of households. These intelligent electricity meters - also known as smart meters - are intended to advance the energy transition. Because they can help to stabilize the power grid. With intelligent electricity meters, the network operator can regulate who gets electricity and when. In order to have a more detailed overview of the electricity, electricity consumption, electricity costs and the power supply will be measured with digital electricity meters in the future, which usually has a negative effect on the sound quality of hi-fi systems . feeds it into the grid or draws it from the grid, allowing cars to be charged one after the other during the night, for example. It will only be more convenient than before the conversion when the metering point operator screws a so-called smart meter gateway onto the modern metering device. Such a device reads the measured values ​​from the digital meter via an optical interface and can send them to the operator via network cable or mobile phone. There the customer can view at least quarter-hourly values, sometimes updated every minute, the meter reading in watts. Hardly anyone has realized that smart meters can "screw up" the sound. Thomas Krüger knows this phenomenon: "Some of my customers approached me and couldn't explain why their system was no longer sounding. The problem was the same for everyone. The old electricity meter in every household has been replaced with a smart meter, and once a meter has been installed you can't get it out.” As a retailer, he obviously doesn't want to leave his customers alone with their problems. That's why he visits her with a Vortex Toolbox and, among other things, uses Geopath and OA Card to attack the electricity meter. "So far we've managed to do it time and time again, to the delight of our surprised customers," says Thomas Krüger. What sets him apart is his holistic approach.

At this point, Thomas Krüger builds the bridge to hi-fi. Trained listeners can put themselves in such a situation because they perceive the music more intensively and know how good hearing "feels". Then you are on the right track. So it doesn't matter where the instrument is on the stage, says Thomas Krüger: "We don't even know where the microphones are. People need to experience how the sound quality changes when the volume changes, for example. You have to experience this to understand that a sound is a living being. Just talking about it is useless. That's why I'm rather taciturn in my demonstrations."

What does emotionality mean? When Thomas Krüger talks about high emotionality, i.e. when the tone goes straight to the heart, he gives a memorable example to clarify what he means by this: In a documentary about a deaf woman living in Frankfurt, she was shot by a film team up to accompanied by her cochlear implantation. This woman became a mother before she got the implant and started the child care program she had learned every time she saw her child cry. After she was impaled and had learned to correctly interpret the signals now arriving in her brain, the following happened: In addition to seeing, hearing was added and suddenly this woman, when she heard her child crying, felt feelings that her were completely strangers before. This description of the patient proves that hearing is connected to the emotional center in the brain. Emotionality is the information contained between the sounds and words. Imagine the following sentence and repeat it: The man is standing by the tree! (Expression). The man is standing by the tree. (Distinction, definite article) The man is standing by the tree? (Ask). The voice message contains the information whether it is a statement, a question or a distinction. And everyone understands that immediately. Funny – it's the same sentence three times. It's the same with music. It's not just the notes, but especially the "how" of how notes are played that contains the actual information. The information, whether joy, sadness or any other feeling, is not only in the text or in the notes, but is in the way the notes are played. It's called interpretation.

For his demonstrations, this means that customers should listen without any constraints in order to gain such insights for themselves. According to Thomas Krüger, as soon as someone is exposed to expectations because they are supposed to pay attention to something specific, they are distracted from the real and essential. For him, how to properly listen to and enjoy music is a learning process that must not be associated with stress. Thomas Krüger tries to convey his experiences in such a way that everyone can understand them. During a demonstration, for example, he casually takes away a Vortex product such as a round or a pyramid. When the customer then hears something, he doesn't have to be able to immediately define the difference. It is enough if personal perception changes. The opposite is also true: He loops in Vortex products and his customers immediately hear the positive changes. The pleasant side effect: "I don't have to explain anything anymore and the whole voodoo discussion about energetics

Accessories vanish into thin air in an instant.” Thomas Krüger isn't kidding himself: anyone who doesn't want to hear anything because they're cerebral won't hear anything either. But as soon as the emotional access to listening to music has been learned or, as is often the case with many women, is genetically determined, you are immersed in a different world. Free from intellectual guard rails, free from any constraints and receptive to music. The short rule of thumb is: Do not create any stress through any specifications or possible expectations. Take the listener by the hand and lead them smoothly through a music program that mutates into a sensual experience that they can reproduce at any time within their own four walls. When it comes to playing music, Thomas Krüger is concerned with intensity and expression: "When you're listening, you have to grab your balls!"

Thomas Krüger has long been convinced that the loudspeaker is no longer the most important link in a chain. What is not delivered by the source is irretrievably lost. All framework conditions must mesh harmoniously. This is where Vortex Hifi comes into play again: listen, integrate Vortex products, listen again and be amazed. What this energetic accessory can do is incredible for the qualified musician. Unlike words, sounds don't lie when you hear them. And then he talks about an American documentary. The point was that in a home for dementia patients, the residents, some of whom had been bedridden for a long time, had their favorite music played to them. The reactions shown ranged from happily wide-eyed to getting out of bed. One had the impression that these people were literally being revived. The reactions show how much music appeals to several brain regions at the same time and how much the individual brain regions are associatively related to each other. There is nothing that can elicit such an immediate response in people with dementia other than music. It is quite clear that hearing is a brain function and that the brain of people who listen to a lot of music is networked in a completely different way than it is the case with non-hearing people. All the lights are literally switched on.

Thomas Krüger concludes from this that hearing essentially takes place in the brain. Assuming appropriate learning processes, this leads to the correct interpretation of what is heard. For him, the ear only takes on the function of the microphone, which transports more or less information. That's why he fundamentally rejects MP3 technology. If music is robbed of its soul and meaning through data reduction, all that remains in the end are strings of tones. The actual information between the tones is gone.

In the meantime, he doesn't sell any system without Vortex products, because for him they are an essential companion on the way to good sound.

MK